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- Fix Zoom Audio Not Working Windows 10 - TechCultSince you have done most of the troubleshooting, reinstalling the Zoom client, system driver and tested the integrated mic as well as the USB mic.
I would like to confirm on the permissions that you mentioned; for the camera after doing the drivers install ,. That could be one of the reasons why your camera is not working on Zoom.
I already checked these permissions, as Zoom's knowledge base recommends doing so. Unfortunately, it didn't yield anything. Forgive me for reiterating, but I'm only facing these issues with Zoom. Thank you for updating us on this. I needed to reinstall windows and replicate the issue. However, with what you mentioned, upgrading to Windows 11 solved the issue is quite weird, there may have been an issue with the operating system itself.
It's worth mentioning that a colleague of mine has been facing the same issue on his Windows 10 machine. Since upgrading to Windows 11 isn't an option for him, I did some troubleshooting for him.
The workaround at which we arrived is to have him join Meetings using Edge. It's been working flawlessly. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Register Now. Then, in the Speakers Properties option, switch to the Levels tab and ensure the Speakers value is set to max. Your PC may choose any different microphone or speaker as its default device and when you may use another speaker and microphone in the meeting.
This may lead to audio issues. Right-click on the Sound icon in the bottom right corner of the screen as shown. Then, in the Sound window, switch to the Recording tab and right-click on the microphone you would like to set as the default one.
Then, switch to the Playback tab and right-click on the Speakers you would like to set as the default one. Right-click on the Sound icon in the Taskbar and select the Open Sound settings option. Here, select the correct Input device e. If you are using Zoom in your browsers and facing Zoom no sound on PC, then too much temporary data might block the audio scripts on Zoom.
Clear your browser cache as instructed below to fix Zoom audio not working Windows 10 issue. Note: Here, Microsoft Edge is shown as an example. Make sure you follow the steps according to your browser. Launch the Edge browser and open a new tab.
Click on the three-dotted icon near your profile image as you did earlier. As shown, navigate to the Privacy, search, and services option in the left pane as shown.
Then, scroll down the right screen and click on Choose what to clear option under Clear browsing data as shown. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Clear now as highlighted below. If you are using an outdated version of audio or headset drivers, you may face several audio-related issues since the version of Zoom is incompatible with the drivers.
In this case, try updating all the audio drivers available on your PC to see if you have fixed the issue. If the current drivers in your system are incompatible or outdated with the Zoom files, then you will face this problem. Therefore, you are advised to update your device and drivers to fix Zoom audio not working Windows 10 issue.
Click on Start , type device manager , and hit the Enter key. Right-click on your audio driver e. Realtek High Definition Audio and choose Properties. Choose Search automatically for drivers.
Windows will automatically search the drivers needed for your PC and install them. Click on Close after finishing the process and Restart PC once done. Else, The best drivers for your device are already installed message will be displayed.
In this case, click on Search for updated drivers on Windows Update which will take you to Settings and will search for drivers on the next Windows update. If your system had been working correctly and began to malfunction after an update, rolling back the drivers might help.
The rollback of the driver will delete the current driver installed in the system and replace it with its previous version. This process should eliminate any bugs in the drivers and potentially fix Zoom audio not working Windows Go to the Driver tab, and click on the Roll Back Driver button. Note: If the button is greyed out or not available, this means that you do not have any updates installed for the respective driver.
In the Driver Package rollback , give a reason for Why are you rolling back? Restart your Windows 10 PC to have the appropriate drivers automatically installed after system boot. If none of the methods have helped you, then try to reinstall the software if possible. All the settings and configurational setup will be refreshed when you reinstall Zoom, and hence there are more chances that you will attain a fix for your problem.
Press the Windows key , type Control Panel and click on Open. Use the drop-down menu to select a different microphone. If you do not see the microphone that you are trying to use, try unplugging and plugging it back in. Right-click on the volume icon, choose "recording devices" — right-click on the devices area and make sure that the "show disabled devices" option is checked. The mic should appear on the list. Select it, click "properties", and make sure the device is now enabled on the "Device Usage" drop-box menu.
Make sure your audio devices are properly connected and are not muted. Disable Bluetooth. If your computer is connected to an external audio device via Bluetooth, resetting the connection might help. Tap Site Settings.
Tap Microphone or Camera. Tap to turn the microphone or camera on or off. Skip to content FAQ. How do I fix failed to detect my microphone?
How do I get my microphone to work on Zoom?
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